Grace MSP Since 1988

Making IT Personal is Our Favorite Tech Trick.

We’re Pennsylvania’s managed IT partner with a heartbeat — eliminating headaches, over-communicating (nicely), and keeping your systems invisible in the best way possible.

Happy Clients

100+

Across 11 industries we know well.

Response Time

Under 1 Hour

Real humans ready to help.

Founded

1988

Long before “cloud” meant servers.

IT professionals collaborating

Community First

“Grace MSP shows up when our systems sneeze — and keeps them from catching a cold again.”

Pennsylvania Business Owner

Serving Pennsylvania & Beyond
Flat-rate, all-inclusive support
Managed services with personality

What We Do

Services Built for Humans (Who Just Happen to Need Rock-Solid IT)

From cybersecurity to communication, we align tech with the way your teams actually work. Real partnership, real accountability, no buzzword soup.

Talk With Our Team →
🔒

Managed Cybersecurity

Sleep easy — we keep the bad guys out and the good data in.

🌐

Secure Remote Access

Work from home, the office, or your favorite coffee shop (we won’t judge).

💬

Collaboration & Communication

Chat, call, meet, and share — all in one smooth setup.

📧

Email & Microsoft 365

Less spam, more productivity, zero headaches.

☁️

Cloud Management

Servers in the sky — minus the storms.

🧑‍💻

Managed Infrastructure

We maintain your IT so you can maintain your sanity.

🧱

Compliance & Governance

HIPAA, PII, PCI — we know the alphabet soup so you don’t have to.

💾

Backup & Disaster Recovery

When bad things happen, we make sure your data doesn’t cry about it.

📊

Monitoring & Maintenance

Proactive patching and watchful eyes so issues never surprise you.

Fast Facts

Numbers aren’t everything — but these say a lot.

Every ticket, migration, and secured login is backed by decades of experience and a team that knows your business by name.

37

Years of Excellent Service

100

Happy Clients

11

Industries Served

200

Cloud Deployments

Managed Services that Feel In-House

Running a business is hard enough without IT drama. Our flat-rate, all-inclusive managed services keep your systems fast, secure, and headache-free — so you can focus on growing your business.

  • Unlimited support at a simple monthly rate
  • Co-managed options for in-house IT teams
  • A real team that actually cares (and remembers your name)

Think of us as your IT department — without the payroll paperwork.

Security That Never Sleeps

60% of small businesses hit by ransomware never recover. But you will — because we’ve got your back.

  • Zero-trust protection built in
  • Email & phishing defense
  • Vulnerability scans & patching
  • Security awareness training
  • Secure login (SSO, MFA, password management)
  • Security by default, not as an afterthought

Compliance Without the Headache

HIPAA, PII, PCI… if it ends in an acronym, we’ve probably handled it. Grace MSP ensures you’re compliant before the auditors ever show up.

Risk assessments, data policies, user training — handled. We take care of the boring stuff so you can sleep better at night.

Compliance headaches? Consider us your IT aspirin.

Industries We Serve

Engineering
Healthcare
Architecture
Finance
Legal
Manufacturing
Education
Government

Different industries. Same commitment: making tech personal.

Meet the Team

The People Who Pick Up the Phone

Human-centered support from a crew that knows your name, your network, and probably your snack preferences.

Jeffrey Cummings headshot

Jeffrey Cummings

Owner

Leads Grace MSP with calm confidence and people-first strategy.

Mike Leone headshot

Mike Leone

Director of Technology

Tech wizard who makes the impossible happen, one server at a time.

Fritz Alders headshot

Fritz Alders

Helpdesk Coordinator

The calm in your IT storm, coordinating fixes with a smile.

Steven Ritchey headshot

Steven Ritchey

Client Advocate

Your go-to guy, fighting for your IT needs like it's his own battle.

Jen Cummings headshot

Jen Cummings

Coordinator

Multitasking queen keeping your tech and books in check.

Joe Grant headshot

Joe Grant

Senior Technician

The home user whisperer, solving tech woes with sage wisdom.

Daniel Brannaka headshot

Daniel Brannaka

Technician

Fixes PCs and spirits alike — in record time.

Amy Gratzinger headshot

Amy Gratzinger

Technician

Ray-of-sunshine vibes with every ticket she tackles.

Elijah Landis headshot

Elijah Landis

Chief Window Licker

Bringing fun and flair to IT, one lick at a time.

Client Testimonials

A few Pennsylvania partners on what happens when IT support becomes personal.

⭐⭐⭐⭐⭐

“Grace MSP had our email working again before the coffee finished brewing.”

— Local Architect

⭐⭐⭐⭐⭐

“Finally, an IT partner that actually answers the phone — and solves the issue.”

— Small Business Owner

⭐⭐⭐⭐⭐

“Feels like we gained a whole IT team overnight — without adding payroll.”

— Healthcare Office

Let’s Make IT Personal

Ready to talk to a real human who can actually fix things?

No bots. No scripts. Just people helping people.